"Knocking on People's Computers"

Missionary Work in the Digital Age

Scott L. Howell, Liberty Howell, and Camellia Hill

Scott L. Howell, Liberty Howell, and Camellia Hill, "'Knocking on People's Computers': Missionary Work in the Digital Age," Religious Educator 23, no. 3 (2022): 136鈥157.

Scott L. Howell (Scott.Howell@byu.edu) is the former mission leader of the North Dakota Bismarck Mission (2018鈥2021) and assistant teaching professor at Brigham Young University.

Liberty Howell (libertyhowell6@gmail.com) is an undergraduate student at Brigham Young University who also served as a technology missionary (2021鈥2022) in the Washington Spokane and Russia St. Petersburg Missions.

Camellia Hill (hillcamellia8@gmail.com) earned a BA/BEd from the University of Lethbridge and an MA in Portuguese Pedagogy from Brigham Young University. She served as a missionary in the Dominican Republic Santo Domingo East Mission and is a former seminary teacher.

photo of a phone with a doorWe learned that moving back to the old ways is not enough. We learned that we need to add more effective ways and thereby embrace and adapt to the Lord's way. - Elder Dieter F. Uchtdorf. Image created using photos by Abdullah Omar and Bruno Martins, Unsplash.com.

Introduction

The missionary purpose of bringing souls unto Christ will never change, but the methods of sharing it will. Over fifty years ago, President Harold B. Lee taught that 鈥渢he principles of the gospel of Jesus Christ are divine. Nobody changes the principles and [doctrine] of the Church except the Lord by revelation. But methods change as the inspired direction comes to those who preside at a given time.[1] In a recent Church News podcast, Elder Brent H. Nielson of the Presidency of the Seventy reminded us that 鈥渘o matter the method we use to do missionary work: Whether it鈥檚 a smartphone, whether it鈥檚 finding someone on a bus or finding someone on the street, our purpose never changes. Our purpose is . . . that we invite others to come unto Christ....It doesn鈥檛 change because they [missionaries] have a smartphone. Our purpose is the same.鈥[2]

Whenever the Lord and the leaders of his Church provide inspired direction on new methods for doing missionary work, it becomes the shared responsibility of parents and religious educators to help teach this direction to their youth. As to the parents, Elder David A. Bednar said, 鈥淭he ultimate missionary training center is in our homes,鈥[3] and Sister Julie B. Beck stated, 鈥渋f mothers [and fathers] considered their homes as a pre-missionary training center...the doctrines [and methods] . . . taught in the MTC would be a review and not a revelation.鈥[4] To seminary and institute teachers, President M. Russell Ballard lovingly suggested, 鈥淵es, [seminary and institute teachers] could do better...to prepare missionaries better.鈥[5]

Fortunately, seminary teachers are now afforded a number of 鈥渇lexible days鈥[6] made possible with the recent alignment of the seminary and Come, Follow Me curriculum to use for such worthwhile purposes as mission preparation. Since both curriculums are anchored in a reading block of scripture, the topics covered in this article may also be included as part of a seminary lesson or featured as a special lesson on a flexible day.

Traditionally, missionary work was accomplished by tracting, or knocking on people鈥檚 doors. In 1999, speaking at a Churchwide satellite broadcast, President Gordon B. Hinckley said, 鈥淪o many of us look upon missionary work as simply tracting. Everyone who is familiar with this work knows there is a better way.鈥[7] In further support of this need to update missionary methods, President Dallin H. Oaks said at the 2017 Seminar for New Mission Presidents:

The most important thing I can say to you by way of introduction is that we are in an unusual and extremely important transition in our missionary work in The Church of Jesus Christ of Latter鈥慸ay Saints. We now have significant advancements in the technology available to accelerate our work, but we haven鈥檛 yet learned to use them effectively. These technological advances are beginning to be used in the work of the Lord, and we are overdue in finding ways this can be done to advance the effectiveness of our missionary work.[8]

Just three years after President Oaks鈥檚 instruction to use technology to update missionary methods, and with the world battling a pandemic, Elder Dieter F. Uchtdorf said at the 2020 Mission Leadership Seminar that 鈥渢he recent pandemic may have been a 鈥榙ivine reset.鈥欌 He then underscored the need to change missionary approaches not just because of the pandemic but also because of the 鈥渃hallenges of gated communities, secured apartment buildings and shifting feelings about home privacy and on-street approaches.鈥 He concluded by inviting 鈥渕ission leaders to embrace new possibilities and promote the use of approved, appropriate technology鈥 while warning against 鈥渢he temptation of going back to the 鈥榦ld ways,鈥 [when public restrictions are lifted again]....We need to 鈥榞o back to the future鈥欌攁 very bright future with new and exciting opportunities that will move us forward and upward.鈥[9]

Most recently, in a 2022 interview with the Church News, President M. Russell Ballard reflected on how the Church pivoted to different missionary methods during the pandemic, highlighting the creative ways that missionaries are now sharing the Gospel: 鈥淏ecause it wasn鈥檛 wise for them to be out on the streets knocking on doors, they started to knock on people鈥檚 computers. They are using technology. They are using ways the Lord has provided.鈥[10]

This article will identify some of the 鈥渃reative ways鈥 and new methods mentioned by President Ballard that some missionaries used to 鈥渒nock on people鈥檚 computers,鈥 especially during the pandemic. While the authors acknowledge input from other missionaries and mission leaders,[11] this article is written from the perspective of a mission leader and missionary who served during the pandemic and is not an official representation of the Missionary Department or of the latest direction from the Church.

Preparing Future Missionaries to 鈥淜nock on Computers鈥

Many continue to ask mission leaders and missionaries who served during the COVID-19 pandemic, What are some of these 鈥渘ew methods,鈥 鈥渃reative ways,鈥 and 鈥渕any means鈥 (Jacob 7:24) missionaries use to do missionary work? Really, how do the missionaries do it? What did President Ballard mean when he said that missionaries (and members) need to be creative and learn how to use computers to help with missionary work? What can parents and seminary teachers teach their youth about using these new, 鈥渙verdue鈥 technological approaches in doing missionary work? This article will focus on three topics: the basics of using social media, the safeguards of using technology, and the importance of using Church apps.

Seminary teachers can weave each of these topics (or elements of them) into relevant scripture blocks of study as they append them to an existing lesson or feature them as a special lesson on one of the flexible days afforded seminary teachers. For example, during the week that youth in seminary (and Church members with Come, Follow Me) study the Old Testament scripture block of 鈥淛eremiah 7鈥29鈥 or the Book of Mormon scripture block of 鈥淛acob 3鈥揈nos,鈥 parents and teachers could introduce some of the 鈥渕any means鈥 (Jacob 7:24) being used today to 鈥渇ish...and...hunt [the children of Israel] from every mountain鈥 (Jeremiah 16:16) using technology.

The Basics of Using Social Media

Throughout the standard works and the history of the modern Church, different practices, tools, and methods were used to assist in the gathering of Israel. In these last days, missionaries have used some of these methods: tracting, or 鈥渒nocking on doors,鈥 as referenced earlier by President Ballard; standing on a collapsible soapbox on a busy street in England and teaching the gospel to those who would listen;[12] gathering with people in cottage meetings;[13] and using film projectors,[14] flannel and flip charts,[15] memorized scripts,[16] and most recently the inspired missionary guide, Preach My Gospel. While some of these methods are still used, others are updated or introduced through modern revelation and innovation. The recent introduction of social media is the latest of tools reserved for the youth of this generation to gather in Israel in these final days. In speaking to the youth Elder Bednar said, 鈥淚t is no coincidence that . . . tools have come forth at a time when young people are so familiar with a wide range of information and communication technologies. [Their] fingers have been trained to text and to tweet, to accelerate and advance the work of the Lord.鈥[17] Youth of all ages are invited, even encouraged, to begin early to familiarize themselves with their generation鈥檚 gathering tools and learn how to use them鈥攏ot just as a means to gather virtually with friends and family, but also to gather scattered Israel, 鈥渢he most important thing taking place on the earth today.鈥[18]

Since technology and smartphones are now approved to be used by missionaries in all missions,[19] future missionaries will benefit from learning how to create and maintain a Christ-centered social media presence and profile to share meaningful messages with others even before beginning their full-time service. This will require the help and support of family and teachers. One recently returned missionary said, 鈥淚 didn鈥檛 have any social media before, and it would have been helpful to already have accounts that made me look like a real, relatable person.鈥

Once the youth of the Church create their own social media accounts, they can follow the apostles and other Church leaders who now post on their Facebook or Instagram 鈥減ublic figure鈥 accounts each month. Another returned missionary said, 鈥淚f they [youth] could learn how to... follow and turn on notifications for the Church and its general authorities, . . .they would be much more prepared to use their own social media in the gathering of the Kingdom.鈥 As they 鈥渇ollow the prophet鈥 when using social media, they will also receive a more inspired and virtuous news feed to their account since the algorithm that provides content for each user鈥檚 feed is informed by their past searches and likes. A recently returned missionary recommended that youth 鈥渦nfollow unnecessary pages and friends... and not create another account鈥 when they become full-time missionaries. If future missionaries follow the apostles and prophets on social media, they will be better prepared to help the apostles and prophets fulfill their responsibility of taking the gospel to 鈥渁ll nations鈥 (Matthew 28:19).

This topic of following the prophets and their social media accounts would be a wonderful activity to include in any of the seminary or Come, Follow Me scripture reading blocks that teach the importance of following the prophets. Examples include Amos 3:7 in the Amos to Haggai block in the Old Testament, and Doctrine and Covenants 1:38 in the reading block comprising the Title Page of the Doctrine and Covenants, Explanatory Introduction to the Doctrine and Covenants, Chronological Order of Contents, Joseph Smith鈥擧istory 1:1鈥65, and Doctrine and Covenants 1.

The first step to creating a social media account is to become familiar with the various platforms, especially Facebook鈥攚hich continues to be the most-used social media application. In a January 2022 study, the most popular social media platforms worldwide, listed in descending order by number of subscribers in billions, are Facebook (~3 billion), YouTube (~2.6 billion), WhatsApp (~2 billion), Instagram (~1.5 billion) followed by WeChat, TikTok, Facebook Messenger, and others.[20] It is almost guaranteed that all future missionaries will be expected to create a Facebook account to be used during their service if they have not already done so.

It is important to emphasize to youth that whatever content they interact with now will leave a virtual footprint for others to see in the future. This shadow continues to follow users, even into their full-time missionary service. It is recommended that future missionaries actively like, save, send, repost, and spend time looking at Church-related content long before they begin full-time missionary service. If they do this, their feeds will be filled with more Christ-centered, Church-related content rather than that of the world. Doctrine and Covenants 50:23鈥25 describes in scriptural language what social media algorithms do in determining what to show users: 鈥淎nd that which doth not edify is not of God, and is darkness. That which is of God is light; and he that receiveth light, and continueth in God, receiveth more light; and that light groweth brighter and brighter until the perfect day. And again, verily I say unto you, and I say it that you may know the truth, that you may chase darkness from among you鈥 (emphasis added).

Once the social media account is created and the feed filled with uplifting and faith-inspiring content, including that from the Church鈥檚 apostles and general authorities and officers鈥攁nd if available, local social media content published by the youth鈥檚 ward, stake, or mission鈥攖he task of posting to one鈥檚 social media profile remains. A social media profile is a collection of one鈥檚 favorite memories and best moments, and it acts as an individual鈥檚 personal highlight reel for all to see. The profile should include meaningful and appropriate pictures of family, friends, Church leaders, and personal interests so that others may quickly discern how normal, happy, and exemplary this missionary and the Church and message they represent really are.

For members and future missionaries of The Church of Jesus Christ of Latter-day Saints, social media profiles should be seen as a means of doing missionary work as well as a way to stay connected with family and friends. Using social media to share the gospel should not be superficial, forced, or unnatural, and it certainly does not require a nametag. Sister Sharon Eubank of the General Relief Society Presidency said, 鈥淯se your voice and your power to articulate what you know and feel鈥攐n social media.鈥[21] The Church has even created a page on the Church website for members, with ideas on how to use social media to 鈥渓ove, share, and invite鈥 their friends to 鈥渃ome and see, come and help, and come and belong.鈥[22] This page is found at www.ChurchofJesusChrist.org/share. If youth live and embrace the gospel standards found in For the Strength of Youth, then their social media profiles will showcase the light of Christ in a 鈥渘atural and normal鈥[23] way through the pictures, videos, stories, and captions they post. Elder Bednar gave suggestions for using social media as a 鈥渓ight to the world.鈥 Highlights included the following:

  • 鈥淲e should not exaggerate, embellish, or pretend to be someone, or something we are not. Our content should be trustworthy and constructive.鈥
  • 鈥淥ur messages should seek to edify and uplift, rather than to argue, debate, condemn, or belittle.鈥
  • 鈥淏e courageous and bold, but not overbearing, in sustaining and defending our beliefs, and avoid contention. As disciples, our purpose should be to use social media channels as a means of projecting the light and truth of the restored gospel of Jesus Christ.鈥[24]

The youth of this Church have the power to truly be a beacon of light to others using their gifts and talents. Elder Bednar observed that 鈥測oung people are so familiar with a wide range of information and communication technologies. [Their] fingers have been trained to text and tweet to accelerate and advance the work of the Lord鈥攏ot just to communicate quickly with [their] friends. The skills and aptitude evident among many young people today are a preparation to contribute to the work of salvation.鈥[25] What an opportunity it is for educators of youth to encourage and support their youth in using social media to 鈥渁ccelerate and advance the work of the Lord.鈥 Our youth need not wait until they are called to serve as full-time missionaries but may start today to 鈥渓et [their] light [found in social media accounts] so shine before this people, that they [all] may see [their] good works and glorify [their] Father who is in heaven鈥 (3 Nephi 12:16). And as they do so, they and their social media accounts will be well prepared for full-time missionary service.

Creating content to share with others. In an August 2014 address, Elder Bednar exhorted all 鈥渢o sweep the earth with messages filled with righteousness and truth鈥攎essages that are authentic, edifying, and praiseworthy鈥攁nd literally to sweep the earth as with a flood.鈥[26] This invitation emphasizes just how important it is that the youth of this Church, with the help of their parents and seminary teachers, learn how to create and share genuine and uplifting content.

Missionaries future and current should be committed to creating accounts filled with pictures, videos, and captions that reflect who they are as disciples of Jesus Christ. This is accomplished as they learn how to share gospel principles in 鈥減ersonal story鈥 form. Some of the most touching and faith-building stories told by General Authorities, local leaders, seminary teachers, and youth conference speakers are personal stories that emphasize the impact of a gospel principle in their lives. Likewise, youth are encouraged to tell uplifting stories as they consider what to post on social media.

In this same address, Elder Bednar advised, 鈥淲e need not become social media experts or fanatics. And we do not need to spend inordinate amounts of time creating and disseminating elaborate messages.鈥[27] As many youth already know, creating content is easy. And it only becomes easier and more enjoyable when parents, seminary teachers, and their youth are introduced to the many free apps and resources readily available for content creation. These free apps, used by many missionaries today, include Canva (, a popular, easy-to-use graphic design tool with over 60 million users and many free templates), Adobe Lightroom (www.adobe.com/products/photoshop-lightroom.html, a free, easy-to-use photo management and editing tool), Pexels (, a photo and video stock photo archive with over 3 million free photos and videos available and 200,000 added monthly), and Snapseed (https://snapseed.online, a free but powerful photo editing and enhancing tool).

As future missionaries keep in mind that their content should really represent their best self, they should also learn how to produce and edit content that is pleasing to the eye and acceptable to the social media community. Similar to how missionaries are expected to maintain a higher dress and grooming standard, their social media profiles are also held to this higher standard. The 鈥淒ress and Grooming鈥 section for missionaries under the 鈥淐allings and Training鈥 page of the Church website says: 鈥淎s you are an authorized representative of Jesus Christ and His restored Church, your appearance [social media profile] is often the first message others receive. It should be consistent with the sacred message you are called to share. Throughout your mission, make sure that your appearance [social media profile] and behavior help others focus on that message.鈥[28]

People want to know who we really are. They are accustomed to shopping online, not only for products but also for service providers (for example, dentist, handyman, pastor, etc.). They pay attention to ratings and reviews. They do their online homework. The Church has a page on its website called Share Online (ChurchofJesusChrist.org/share/share-light-through-social-media) with many ideas and suggestions for helping youth and their teachers create meaningful social media content for others to see online. Introducing this information to future missionaries in their homes, at mutual, in seminary or institute, or at youth or FSY conferences, etc. will catch the interest of youth and be a great preparation for future missionary service.

Taking time with youth at home or in a seminary class to do just this one of many suggestions from Share Online would be time well spent: 鈥淵ou can help others feel God鈥檚 love by sharing about what you are grateful for, people you love, positive experiences and media that inspires you.鈥[29]

As people consider a visit from the missionaries, some will look at the missionaries鈥 social media profiles to learn more about them. Many will want to know more about the young missionaries who have reached out to them (for example, their family, friends, favorite movies and music, personal interests, hobbies, pets, and any other evidence or 鈥渇ruits鈥 of the gospel in the life of the missionary). Truly the missionaries鈥 pictures, videos, stories, and profiles are some of the 鈥渇ruits鈥 by which the Lord鈥檚 Church and his representatives will be known (Matthew 7:16鈥20).

Safeguards for Using Technology

At a recent broadcast to members of the Church in California, President Nelson restated that 鈥渙ur youth need to learn to be masters of technology, and not become slaves to it.鈥 Also attending this broadcast was Elder Brent Nielson. He said that during the pandemic, the Church 鈥渃ontinued to learn and to grow and to figure out ways that our missionaries could find, teach and baptize using the internet while also becoming masters of technology.鈥[30] One returned missionary who responded to our survey counseled future missionaries 鈥渢o allow their mission to change how they use technology for the rest of their life.鈥

Four years before the pandemic began, while speaking at the 2016 Seminar for New Mission Presidents, Elder Bednar helped mitigate the fears of mission leaders about the recent introduction of smartphones and other technologies into missionary work. An article from the Church News website summarized how Elder Bednar helped place this development into perspective by telling the mission leaders that 鈥渇ears about the pitfalls and problems of cars, telephones, ballpoint pens, and perhaps copy machines were voiced by some mission presidents and their companions as these innovations were incorporated into missionary work.鈥[31] Elder Bednar went on to reassure mission leaders: 鈥淪ome abuses always will occur, but we should not allow a fear of mistakes to hold us back from receiving the great blessings these tools can provide.鈥[32]

It was in this setting that Elder Bednar introduced the Safeguards for Using Technology booklet.[33] The same Church News article features a photo of Elder Bednar holding the new manual for all to see. He explained that 鈥渄igital and mobile devices surely will change in terms of usage, size, and power 鈥 but they are not going away. . . . Almost all missionaries have access to technology on a regular basis in their service.鈥[34] And just as missionaries have regular, even daily and sometimes hourly access to technology, so do today鈥檚 youth. They too may be encouraged to adopt four technology safeguards: (1) be in tune with spiritual promptings, (2) be focused on your missionary purpose (or for all others, have a meaningful purpose for getting on your device), (3) be disciplined, and (4) be one. The Safeguards booklet also includes a section called 鈥淲hat Should I Do If I鈥檓 Feeling Vulnerable or Susceptible?鈥[35]

When parents and seminary teachers teach these four safeguards to their youth, they will not only prepare them for missionary service but will also prepare them to use smartphones and computers throughout their life. Just as no parent or teacher thinks twice about the necessity of their youth going through a driver鈥檚 education course before receiving a driver鈥檚 license, so must youth be educated about technology safeguards before they start 鈥渄riving鈥 on the web. And just as no parent or teacher hesitates to be a 鈥渂ackseat driver鈥 when the passengers of a car are in danger, so must parents and teachers be proactive in helping their youth avoid crashing in the cybersphere.

drawing of people with phonesIn the past, we might have been so tied to traditional approaches that it took the pandemic to open our eyes... Of necessity, we are now leaving how to use a variety of methods, including technology, to invite people - in normal and natural ways. - Elder Dieter F. Uchtdorf. Illustrations by Visuals (modified), a project by Charles Deluvio, Unsplash.com

Be in tune with spiritual promptings. The first safeguard emphasizes the importance of parents and seminary teachers helping their youth recognize, and then heed, their inner voice鈥攁lso known as their conscience, or as the light of Christ, which 鈥済iveth light to every [youth] that cometh into the world鈥 (Doctrine and Covenants 84:46). In the 鈥淪afeguard 1鈥 section of the Safeguards booklet, Elder Boyd K. Packer is quoted: 鈥淣o member of this Church鈥攁nd that means each of you鈥攚ill ever make a serious mistake without first being warned by the promptings of the Holy Ghost.鈥[36]

Be focused. The second safeguard is probably the most straightforward of the four. The most important guideline for safe and protected use of technology is to focus on always having a purpose rather than being bored and 鈥渏ust scrolling.鈥 The booklet reminds readers that 鈥渆xperience has shown that people are more likely to encounter inappropriate content on the internet when they are casually surfing the web without a specific purpose in mind.鈥[37] In this sense, the second safeguard is closely related to the third safeguard.

Be disciplined. If parents and seminary teachers can help youth apply Article of Faith 13 to their use of smartphones or computers, they will 鈥渂e disciplined鈥 to know when and when not to use their devices to accomplish their purpose. Youths should seek out 鈥渨hatsoever things are true, whatsoever things are honest, whatsoever things are just, whatsoever things are pure, whatsoever things are lovely, whatsoever things are of good report; if there be any virtue, and if there be any praise, think [and then proceed to search your phone or computer] on these things鈥 (Philippians 4:8). A good rule of thumb is, if a behavior isn鈥檛 鈥榦f good report,鈥 don鈥檛 do it!

Be one. The fourth safeguard is the safeguard of accountability. Mission leaders remind missionaries that their phones belong to the Church for the express goal of accomplishing their missionary purpose鈥攁nd that whatever they do on this mission phone should be done with their companion鈥檚 knowledge. The same goes for parents knowing what is going on with their children鈥檚 use of smartphones and computers. Just as missionaries subject their phones to frequent audits by their companion and other missionaries, so may youth do the same with their parents and trusted siblings. This practice follows a heavenly pattern: 鈥淎nd the Gods watched those things which they had ordered until they obeyed鈥 (Abraham 4:18). Parents of youth certainly can encourage a family culture of transparency when it comes to phones and computers. By doing this, they can prepare their youth for the mission culture of 鈥渂eing one鈥 with their companion and other missionaries, which includes their companion always knowing how and for what purpose the smartphone or computer is being used. Truly, parents and seminary teachers (and missionary companions) are 鈥渢heir brother鈥檚 keeper鈥 (Genesis 4:9).

As soon as future missionaries create their social media accounts, it is important that they learn how to properly use them. One returned missionary said that future missionaries need to 鈥渃ontrol it [social media usage], not the other way around.鈥 Elder Bednar stressed the importance of missionaries learning how to responsibly use social media. He said, 鈥渨e have a responsibility to help them learn to use these digital tools appropriately now and for the rest of their lives.鈥[38]

Some of the missionaries in our survey who struggled with technology-related addictions (or who avoided technology altogether at either their parents鈥 or their own insistence) were surprised by the counsel from Elder Bednar 鈥淸to] not fear technology. [To] not take counsel from [their] fears. [To] embrace these inspired tools.鈥[39] These words are reminiscent of the Savior鈥檚 prayer to his Father on behalf of his followers: 鈥淚 pray not that thou shouldest take them out of the world, but that thou shouldest keep them from the evil鈥 (John 17:15). And for the hyper-users of technology, they were taught that it was time to 鈥減ut away childish things鈥 (1 Corinthians 13:11) and use social media and technology more responsibly. They were also assured that by following the safeguards and honoring the additional protections or filters placed on their phones by the Missionary Department, they would acquire the strength to overcome fears and addictions and prepare themselves for more effective use of these tools as missionaries and beyond.

Some missionaries feel so changed and protected by following the Church鈥檚 Safeguards for Using Technology while serving missions that they are determined to use the safeguards when they return home. One missionary said he plans to teach the safeguards to his younger brother. Another missionary said that he plans to continue following the safeguards with his roommate (a former mission companion) at college. He also advised future missionaries: 鈥淒iscipline yourself! Don鈥檛 use it just because you鈥檙e bored. . . . Use it with a purpose.... [Learn] how to properly manage your time while on your phone.鈥 The more that religious educators, parents, and youth familiarize themselves with these safeguards and start practicing them and teaching them, the more protected and better prepared the youth of today鈥攖he missionaries of tomorrow鈥攚ill be.

Use Church Apps and Tools

In May of 1829 the Prophet Joseph received a revelation directed to his brother Hyrum that continues to speak to missionaries of all ages: 鈥渇irst seek to obtain my word,...; then, if you desire, you shall have my Spirit and my word, yea, the power of God unto the convincing of men鈥 (Doctrine and Covenants 11:21). For missionaries of today and of the future, 鈥渙btain[ing] my word鈥 includes becoming familiar with the means by which the Church spreads the 鈥済ood word.鈥 In today鈥檚 technological world, dissemination of information (word) is done more and more using 鈥渁pplications,鈥 or 鈥渁pps鈥 for short.

A recent study titled 25 Mobile App Statistics to Know In 2022 helps underscore the importance of mobile apps in today鈥檚 world and especially for those who teach the youth. Some of the highlights of this study include the following:

  • 鈥淭he average person spent 4.8 hours a day on their mobile phone last year [2020]鈥攗p 30% from 2019.鈥 And 鈥渘early 90% of mobile internet time is spent in apps.鈥 This means most people are spending about five hours a day on their phone using mobile apps like social media, news, entertainment, etc.
  • There are almost 8 million apps available today across the Android and Apple platforms and over 100,000 new apps are added to these app stores each month. 鈥淢ost users have more than 80 apps installed on their phones....[And] 92% to 96% of apps are free.鈥
  • 鈥淪martphone users between the ages of 18 and 24 are the heaviest mobile app users.鈥
  • 鈥淣ot only are social apps the most frequently downloaded, but they are also where smartphone users are spending the biggest chunk of their time (50% of total usage time, to be exact). In second place are video and entertainment apps.鈥 [40]

Referencing the writings of Elder Clayton Christensen (a former Area Seventy and author of The Power of Everyday Missionaries),[41] President Oaks said, 鈥減eople learn when they鈥檙e ready to learn, not when we鈥檙e ready to teach them.鈥 He then went on to say the following:

What we are interested in, like the important additional doctrinal teachings in the restored Church, usually isn鈥檛 what others are interested in. Others typically want the results of the doctrine, not the doctrine....Therefore, we must carefully and prayerfully seek discernment on how to inquire about others鈥 interest to learn more. This will depend on various things, such as another person鈥檚 current circumstances and our relationship with him or her.[42]

This counsel from President Oaks reminds us of the Lord鈥檚 declarative: 鈥渂y their fruits ye shall know them鈥 (Matthew 7:20). These smartphone apps developed by the Church represent the important fruits of the restored gospel, and more of God鈥檚 children can partake of them now than ever before.

The Church is aware of this global shift to mobile technologies and is now developing its own smartphone apps[43] for members, missionaries, and friends of the Church. Teaching the youth about these apps helps prepare them to 鈥渒nock on computer doors鈥 as full-time missionaries and become effective member missionaries upon their return. One returned missionary said, 鈥淚 would encourage young missionaries to employ these apps as part of their ministry.鈥 A description of selected apps by the Church are listed in alphabetical order.

Book of Mormon app. Many missionaries found more success sharing the Book of Mormon app with people they met during the pandemic than they did sharing a hard copy of the scripture, and this electronic copy of the Book of Mormon went wherever the person鈥檚 smartphone went. The audio feature of this app was especially appealing to busy people and the one out of five individuals in the United States who struggle to read and write (literacy rate in the U.S. is 79 percent).[44] Furthermore, just the downloading of a free book offered by the missionaries ignited the 鈥渞ighteous curiosity鈥 [45] of many people.

Church Pamphlets app. This app was a tremendous blessing and asset to the missionaries and the people they taught during the pandemic. Most of the lessons introduced in chapter three of Preach My Gospel are featured on this app but also feature professional-looking images and videos. One missionary said, 鈥淭he Pamphlets app proved to be a great help on my mission.... It was so helpful while teaching lessons online and in person. The pictures and videos provided made for very effective and spirit-filled lessons.鈥 In the opinion and experience of the authors, this app is one of the greatest tools in the technology toolbox of missionaries today.

Doctrinal Mastery app. [46] This app was most helpful to missionaries as part of their gospel study and the one that seminary students are probably the most familiar with. It helped them review and memorize scriptures of their choosing (usually from Preach My Gospel) and even create virtual flashcards of the scriptures they desired to memorize.

FamilySearch Tree and Memories app.[47] Of increasing interest in the world are genealogy and genealogy-related websites and apps. At a recent missionary training center devotional,[48] Elder Kevin S. Hamilton encouraged missionaries to use this app more throughout their missions and even showed a video of Elder Bednar using it to contact 12 people on the streets of England. Elder Bednar asked random people on the street about their family and used the 鈥淔ind a Person鈥 feature in the FamilySearch app to look up one of their deceased relatives using the limited information the person remembered. Conversation about the free FamilySearch apps is typically well-received, and most times the new friend will download the app immediately.

One recently returned missionary who used the app frequently said, 鈥淭he FamilySearch [app] helped connect people with their ancestors....The app fosters people鈥檚 interest in their families: it leads to a normal and natural conversation concerning the Lord鈥檚 doctrine of eternal families.鈥 While serving, missionaries will have the opportunity to teach many members how to use this app, so it is helpful for youth to spend some time with it before they begin their full-time service.

Member Tools app.[49] Each future missionary should consider becoming familiar with the Member Tools app, especially under the missionary section, which allows members to submit missionary referrals. One missionary said, 鈥淚 wish I had known more about the uses of Member Tools before I left on my mission, especially the referral tool. This is such an easy way to get in contact with missionaries and ask them to reach out to your friends in a normal and natural way.鈥 Many members don鈥檛 know how to send a referral, and this new feature is something missionaries can easily teach members to do. The missionaries also learned how to submit names to the temple prayer roll at times of need for themselves, family members, friends, and even those they were teaching by using the prayer roll feature under Temples.

TabChoir app. Music is truly the universal language, and The Tabernacle Choir at Temple Square remains one of the best known ambassadors for the Church. A former president of the United States referred to the choir as 鈥淎merica鈥檚 Choir.鈥[50] Others consider the choir 鈥渁n American icon, a symbol of freedom, a holiday tradition, [and] the greatest choir in the world.鈥[51] Many people who meet with the missionaries already know about the choir, but don鈥檛 know there is a mobile app that features music from the choir, past episodes of Music and The Spoken Word, weekly organ concerts, special choir performance videos (for example, Easter, Christmas, and Pioneer Day), and more. As Mac Christensen, former president of the choir, said, the talent and dedication of the choir members is 鈥渙ne of the greatest tools that Father in Heaven has right now to open doors and build the kingdom.鈥[52] The TabChoir app helps their music and weekly message to reach even more people.

Gospel Media app.[53] This app is invaluable to all Church members, including future and full-time missionaries. It includes copyright-free Church photos, graphics, songs, and videos to use in personal study and to teach others. Those who use it can even make presentations within the app itself using any combination of multimedia it provides. Most returned missionaries will say this app was the most helpful and the one they used most while preparing lessons and creating content to use on social media.

JustServe app. This app was designed by the Church for members and nonmembers alike. In many missions, this app is used by missionaries to find local service opportunities in the communities to which they are assigned, under the direction of their mission leaders. This app is also used by young men and women classes and seminary or institute programs to help youth find local service opportunities. Some missionaries use the app to introduce people they are teaching to service opportunities in the community, even if they are not interested in learning more about the doctrines of the Church at the time. The Church website reads: 鈥淧eople naturally want to help others; often, they just need an invitation! Every community鈥痠s in need of鈥痸olunteers, and every act of service鈥攂oth big and small鈥攃an鈥痓less the lives of those around you.鈥[54] The teachings of King Benjamin in the Book of Mormon that 鈥渨hen [we] are in the service of [our] fellow beings we are only in the service of our God鈥 (Mosiah 2:17), along with the example of Ammon serving the King of the Lamanites by tending his horses (see Alma 17), are reminders of the importance of missionaries performing service for others.

ChurchNews app. This app was recently approved for missionary use during the pandemic. It enables full-time missionaries to learn about current Church events, especially the work of the Prophet and Apostles. It was important for these missionaries to stay current with what the Church was doing, especially when those they were teaching had questions about something they heard in the news concerning the Church.

Introducing these apps to seminary students is a great activity for a flexible (flex) day. The students love apps and will excitedly jump ahead of their seminary teacher and start exploring each app just as soon as they are given permission to download it from the app store. The author and his wife recently introduced the Church Pamphlets app to about fifty youth attending a stake mission preparation class, and they were all so excited to know that as missionaries they could use this app to help teach lessons from Preach My Gospel.

Conclusion

As one mission leader said while serving during the pandemic, 鈥淭he work continues鈥攄ifferently, but better.鈥[55] The teaching of future missionaries by parents and seminary teachers must also be different, but better. Elder Uchtdorf said, 鈥淲e learned that moving back to old ways is not enough. We learned that we need to add more effective ways and thereby embrace and adapt to the Lord鈥檚 way. That we need to move 鈥楤ack to the Future.鈥欌[56] Some of the 鈥渕ore effective ways鈥 recently added as avenues for missionaries include using and creating content for social media, adopting technology safeguards, and sharing the fruits of the gospel with the help of Church-created mobile apps.

Some of the missionaries in the informal survey added their own testimony to the need for future missionaries to adopt鈥攁nd adapt to鈥攏ew missionary methods. One recently returned missionary reported that 鈥淸Technology] allowed us to build a relationship with people through social media that would have been [otherwise] difficult to reach.鈥 Another stated that technology and social media 鈥渁llowed us to TEACH people whose schedules were incredibly busy! By opening up lesson options to Zoom calls, personalized videos, and teaching short principles over messages, those who were once difficult to get ahold of were now thriving in the gospel because of technology.鈥

During October 2020 General Conference, Elder Uchtdorf said, 鈥淚n the past, we might have been so tied to traditional approaches that it took a pandemic to open our eyes.... Of necessity, we are now learning how to use a variety of methods, including technology, to invite people鈥攊n normal and natural ways.鈥 [57] And Elder Nielson reaffirmed that 鈥淲hat we teach is the same. . . . All that has changed is the method and the manner.鈥[58]

Missionary work is not a choice between traditional or modern approaches; it is a melding of both. Teachers of our youth may introduce them to these varied means of using social media and technology to bless their own lives and the lives of others. They may also help them learn which approach to use when and with whom. May parents and religious educators help prepare their youth to serve faithful missions by teaching them gospel fundamentals, Preach My Gospel, and a little more about how social media and technology will prepare them to 鈥渒nock on computer doors鈥 during this digital age.

Notes

[1] Harold B. Lee, 鈥淕od鈥檚 Kingdom鈥擜 Kingdom of Order,鈥 Ensign, January 1971, 10; emphasis added.

[2] Brent H. Nielson, 鈥淓pisode 75: Elder Brent H. Nielson on the Expansion of Missionary Work in a Digital Age,鈥 March 22, 2022, in Church News Podcast, https://www.thechurchnews.com/podcast/2022-03-22/church-news-podcast-episode-75-elder-brent-h-nielson-expansion-of-missionary-work-in-a-digital-age-247198.

[3] David A. Bednar, 鈥淧repared to Obtain Every Needful Thing,鈥 Ensign, May 2019, 103.

[4] Julie B. Beck, 鈥淢others Who Know,鈥 Ensign, November 2007, 77.

[5] M. Russell Ballard, Chad H. Webb, and Paul V. Johnson, 鈥1.3.3 Preparing the Youth for Their Missions,鈥 video, August 2010, https://www.churchofjesuschrist.org/media/video/2013-02-1790-133-preparing-the-youth-for-their-missions; see Chad H Webb, 鈥淲e Have Not Come This Far to Only Come This Far,鈥 S&I Training Broadcast for 2020, June 9, 2020, https://www.churchofjesuschrist.org/study/broadcasts/auxiliary-training/2020/06/11webb.

[6] 鈥淭his manual provides 160 daily lessons, leaving 20 days for which no teaching material is provided. These 20 鈥榝lexible days鈥 should be used wisely for worthwhile goals and activities.鈥 New Testament Seminary Teacher Manual (2016), 570.

[7] Gordon B. Hinckley, 鈥淔ind the Lambs, Feed the Sheep,鈥 Ensign, May 1999, 105.

[8] Dallin H. Oaks, 鈥淚ntroductory Message,鈥 address given at the seminar for new mission presidents, June 25th, 2017; emphasis added. For a summary of Elder Oaks鈥檚 remarks, see https://www.churchofjesuschrist.org/church/news/important-aspects-of-missionary-work-remain-unchanged-says-elder-oak.

[9] Dieter F. Uchtdorf, 鈥淢aking Disciples,鈥 address given at a mission leadership seminar, June 26, 2020. For a summary of Elder Uchtdorf鈥檚 remarks, see Scott Taylor, 鈥淓lder Dieter F. Uchtdorf at Mission Leadership Seminar: 鈥楳aking Disciples鈥 and the Wise Use of Technology,鈥 Church News, June 29, 2020, https://www.thechurchnews.com/leaders-and-ministry/2020-06-29/elder-dieter-f-uchtdorf-mission-leadership-seminar-technology-disciples-president-kimball-187808.

[10] 鈥2 Years of COVID-19: President Ballard鈥檚 Message of Optimism as Cases Surge,鈥 interview by Sydney Walker, Church News, January 6, 2022, https://www.thechurchnews.com/leaders-and-ministry/2022-01-06/covid-19-pandemic-two-years-president-ballard-message-of-optimism-238887.

[11] Recently returned missionaries from twenty-three different missions responded to these two questions in our survey: 鈥淲hat did using technology as a missionary allow you to do that you otherwise would NOT have been able to do?鈥 and 鈥淲hat do you wish you knew about using technology BEFORE leaving on your mission?鈥

[12] W. Rolfe Kerr, 鈥淪oapbox Convert,鈥 New Era, June 2004, 42.

[13] Sheridan R. Sheffield, R. Scott Lloyd, and Mike Cannon, 鈥淪ome Things Uniquely LDS,鈥 Church News, January 25, 1992, https://www.thechurchnews.com/archives/1992-01-25/some-things-uniquely-lds-145415.

[14] Jannalee Sandau, 鈥淵ou Know You Were a Latter-day Saint in the 鈥80s and 鈥90s If...,鈥 LDS Living, December 31, 2018, https://www.ldsliving.com/you-know-you-were-a-latter-day-saint-in-the-80s-and-90s-if/s/89824.

[15] James B. Allen and Glen M. Leonard, The Story of the Latter-day Saints (Salt Lake City: Deseret Book, 2010), 567鈥68.

[16] Dennis A. Wright and Janine Gallagher Doot, "Missionary Materials and Methods: A Preliminary Study," in Go Ye into All the World: The Growth & Development of Mormon Missionary Work, ed. Reid L. Neilson and Fred E. Woods (Provo, UT: Religious Studies Center, 2012), 91鈥116.

[17] David A. Bednar, 鈥淭he Hearts of the Children Shall Turn,鈥 Ensign or Liahona, November 2016, 26.

[18] Russell M. Nelson, 鈥淗ope of Israel,鈥 worldwide youth devotional, June 3, 2018, https://www.churchofjesuschrist.org/study/broadcasts/worldwide-devotional-for-young-adults/2018/06/hope-of-israel.

[19] Russell M. Nelson, 鈥淐alifornia, Covenants, and the Gathering of Israel,鈥 regional devotional broadcast, February 27, 2022. For a summary of President Nelson鈥檚 remarks, see Sarah Jane Weaver, 鈥淒uring Special Broadcast, President Nelson Asks California Members to Seek Truth, Make and Keep Covenants, Gather Israel,鈥 Church News, February 27, 2022, https://www.thechurchnews.com/leaders-and-ministry/2022-02-27/president-nelson-california-devotional-invitations-seek-truth-make-and-keep-covenants-gather-israel-244077.

[20] 鈥淢ost Popular Social Networks Worldwide as of January 2022, Ranked by Number of Monthly Active Users (in Millions),鈥 Statista, last modified March 8, 2022, https://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users.

[21] Sharon Eubank, 鈥淭urn on Your Light,鈥 Ensign, November 2017, 7.

[22]鈥淗ow to Share,鈥 Sharing the Gospel, https://www.churchofjesuschrist.org/study/manual/how-to-share.

[23] Dieter F. Uchtdorf, 鈥淢issionary Work: Sharing What Is in Your Heart,鈥 Ensign, May 2019, 17.

[24] David A. Bednar, 鈥淎postle Offers Counsel about Social Media,鈥 Ensign, January 2015, 17.

[25] David A. Bednar, 鈥淭he Hearts of the Children Shall Turn,鈥 Ensign, November 2011, 26.

[26] 鈥淎postle Offers Counsel about Social Media,鈥 Ensign, January 2015, 17.

[27] 鈥淎postle Offers Counsel.鈥

[28]鈥淒ress and Appearance,鈥 https://www.churchofjesuschrist.org/callings/missionary/dress-and-appearance; additions mine.

[29]鈥淪hare Online,鈥 https://www.churchofjesuschrist.org/share/share-light-through-social-media.

[30] Russell M. Nelson, 鈥淐alifornia, Covenants, and the Gathering of Israel.鈥

[31] Sarah Jane Weaver, 鈥淓lder Bednar Tells 2016 Mission Presidents Not to Fear Technology,鈥 Church News, July 6, 2016, https://www.churchofjesuschrist.org/church/news/elder-bednar-tells-2016-mission-presidents-not-to-fear-technology.

[32] David A. Bednar, 鈥溾楾hey Should Proclaim These Things unto the World,鈥欌 address given at the 2016 seminar for new mission presidents, June 24, 2016.

[33] This booklet is available in the Gospel Library app by selecting 鈥淗andbooks and Callings,鈥 then 鈥淢ission Callings,鈥 and then 鈥淪afeguards for Using Technology.鈥

[34] David A. Bednar, 鈥溾楾hey Should Proclaim These Things Unto the World.鈥欌

[35] See Safeguards for Using Technology, https://www.churchofjesuschrist.org/study/manual/safeguards-for-using-technology/contents.

[36]Safeguards for Using Technology, 4.

[37]Safeguards for Using Technology, 6.

[38] David A. Bednar, 鈥溾楾hey Should Proclaim These Things Unto the World.鈥欌

[39]鈥溾楾hey Should Proclaim These Things Unto the World.鈥欌

[40] Mindsea team, 鈥25 Mobile App Statistics to Know in 2022,鈥 Mindsea, https://mindsea.com/app-stats.

[41] Clayton M. Christensen, The Power of Everyday Missionaries: The What and How of Sharing the Gospel (Salt Lake City: Deseret Book, 2013).

[42] Dallin H. Oaks, 鈥淪haring the Restored Gospel,鈥 Ensign, November 2016, 59.

[43] See Sydney Walker, 鈥淭he Book of Mormon App and 17 More Church Apps You Might Not Know About,鈥 Church News, August 16, 2021, https://www.thechurchnews.com/living-faith/2021-08-16/book-of-mormon-app-gospel-library-familysearch-214465; see also 鈥淢obile Applications,鈥 https://www.churchofjesuschrist.org/learn/mobile-applications.

[44] A recent study by ThinkImpact revealed in 2022 that 21 percent of adults in the United States are considered illiterate. See 鈥淟iteracy Statistics,鈥 ThinkImpact, https://www.thinkimpact.com/literacy-statistics.

[45] Jeffrey R. Holland, 鈥淩ededicatory Prayer for the Memphis Temple,鈥 May 5, 2019. For a full transcript of the prayer, see https://www.thechurchnews.com/temples/2019-05-07/elder-holland-memphis-temple-rededicatory-prayer-154600.

[46] See 鈥淐heck Out the New Doctrinal Mastery App,鈥 https://www.churchofjesuschrist.org/si/seminary/new-doctrinal-mastery-app.

[47] See Trent Toone, 鈥淗ow the FamilySearch Tree Mobile App Enriches Lives and Makes Family History Work Easier, Church News, January 28, 2019, https://www.churchofjesuschrist.org/church/news/familysearch-tree-mobile-app-enriches-lives-and-makes-family-history-work-easier. For a comparison of the two related apps, see https://www.familysearch.org/en/help/helpcenter/article/what-is-the-difference-between-the-family-tree-app-and-memories-apps.

[48] The author attended this March 29, 2022 missionary training center devotional given by Elder Kevin Hamilton.

[49] Some other features of this app are discussed in this article: 鈥淎bout Member Tools,鈥 https://www.churchofjesuschrist.org/help/support/about-member-tools-application.

[50]鈥淢ormon Tabernacle Choir to Sing at US Presidential Inauguration,鈥 Meridian Magazine, December 22, 2016, https://latterdaysaintmag.com/mormon-tabernacle-choir-to-sing-at-us-presidential-inauguration.

[51] 鈥淔requently Asked Questions,鈥 The Tabernacle Choir at Temple Square, https://www.thetabernaclechoir.org/about/faqs.html.

[52] Quoted in 鈥淎 Deeper Purpose: Musicians Are Set Apart to Open Doors and Built the Kingdom,鈥 Gerry Avant, Church News, July 3, 2009, https://www.thechurchnews.com/archives/2009-07-03/a-deeper-purpose-70881.

[53] See 鈥淕ospel Media App,鈥 https://www.churchofjesuschrist.org/learn/gospel-media-app.

[54] 鈥淚nvite a Friend to Come and Help,鈥 https://www.churchofjesuschrist.org/share/invite-a-friend-to-come-and-help.

[55] Scott Taylor, 鈥溾楽urvive, Strive and Thrive鈥: How Missions in Europe Are Working鈥攁nd Succeeding鈥攄uring the COVID-19 Pandemic,鈥 Church News, May 28, 2020, https://www.thechurchnews.com/members/2020-05-28/covid-19-pandemic-mission-presidents-europe-italy-germany-romania-hungary-185095.

[56] Quoted in 鈥淓lder Uchtdorf Underscores the 鈥極ne Thing鈥 at Conclusion of Seminar for New Mission Leaders,鈥 Scott Taylor, Church News, June 26, 2021, https://www.thechurchnews.com/2021/6/26/23217971/elder-uchtdorf-mission-leadership-seminar-conclusion.

[57] Dieter F. Uchtdorf, 鈥淕od Will Do Something Unimaginable,鈥 Ensign, November 2020, 54.

[58] Brent H. Nielson, 鈥淓xpansion of Missionary Work in a Digital Age.鈥